Refund & Cancellation Policy
Last updated: May 2026
Due to the nature of digital products, refunds are generally not available after successful delivery. However, if a customer does not receive the purchased product within 24 hours after payment verification, they may contact support for assistance. Eligible refund requests will be reviewed within 3 business days.
1. Digital Products are Non-Refundable
All products sold on DigiEarn Hub are digital in nature. Once a product is delivered or access has been granted in your dashboard, the purchase is considered final and is non-refundable.
2. Failed or Duplicate Payments
If you experience a failed transaction or accidentally make a duplicate payment, please contact our support team with the UTR / transaction reference. Such cases will be reviewed manually and a refund or credit will be issued if the duplication is verified.
3. Non-Delivery Assistance
If you do not receive access to your purchased product within 24 hours of payment verification, contact us immediately. We will investigate and either deliver the product or process an eligible refund within 3 business days.
4. Cancellation
Orders pending admin approval may be cancelled by contacting support before access is granted. Once a product is unlocked, the order cannot be cancelled.
5. How to Request a Review
- Email our support team with your registered email, order details and UTR.
- Or reach us via WhatsApp from the Contact page.
- Reviews are typically completed within 3 business days.
6. Chargebacks
Initiating a chargeback without first contacting support may result in permanent account suspension.